How to Fix the Disabled “Connect to Outlook” link in SharePoint 2013

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5 Responses

  1. Sameh Sabil says:

    Hello, my issue is not with a calendar list but with a simple custom list!, do you have any idea about that?

  2. Zubair Alexander says:

    @Sameh. Unfortunately, this is one of the disadvantages of using custom lists, as I pointed out in the first sentence of the Workaround section in my article. You won’t be able to use the Connect to Outlook feature if you are using a custom list.

  3. David Morgan says:

    Thanks for the post. I didn’t have the extra characters at the the end of my URL so that part didn’t work but I took the calendar URL to Chrome and there I DO see the Connect to Outlook button no longer grayed out. Why it works better on a non-MS browser just baffles me.

  4. Zubair Alexander says:

    @David. Chrome seems to follow the proper coding rules and if I want to test certain functionalities the way they were designed, I use Chrome. For SharePoint, I use non-Microsoft browsers about 95% of the time because they seem to work much better than Internet Explorer. I also use IE Tab extension in Chrome and Firefox to get certain SharePoint features working that normally require IE (Chrome and Firefox don’t support ActiveX controls). I only switch to IE when a feature won’t work in other browsers, such as “Open with Explorer.” Having worked with SharePoint since 2001, I can tell you that I am amazed (just like you), how many times I have switched to a non-IE browser, only to find out that the feature works flawlessly in Firefox or Chrome but I can’t get it to work in IE. Go figure!

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